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Tulip World Privacy Policy

Privacy and Security

At TulipWorld.com, we have been selling only the best gardening products for almost 15 years. We are experienced retailers and have the utmost respect for customer service, privacy and security, whether a sale is made in person, on the phone, via the mail or on the Internet. This privacy and security policy applies to the Tulip World website (https://www.tulipworld.com) and all products and services offered by Tulip World.

Security For Your Online Order

We have been selling online since 2000 and are continuously investing in state of the art protection for your privacy and security. It is our intention to provide you with the best possible protection available. When you order from this website, your credit card transaction is handled by a secure and independent authorization service, and your full credit card information is not accessible by any employees at Tulip World. Once your order is filled, your credit card number is deleted from our records, and not stored.

As an added assurance, we subscribe to McAfee SECURE, a service that tests our site’s security vulnerabilities. McAfee SECURE tests our security shields daily and is famous for being the leader in internet security, chosen by the most respected online merchants in the world. Over half of the Top 500 Internet Sites (ranked by Internet Retailer Magazine) are McAfee SECURE subscribers.

Wherever possible, we transmit sensitive data using TLS/SSL encryption. When navigating secure areas of our website, you will notice that the prefix to the web address (URL) will change from ‘http’ to ‘https’ where the ‘s’ stands for ‘secure.’ Common web browsers (such as Internet Explorer, Firefox, Chrome, Safari and others) all support SSL encryption. We always recommend using the most current version your web browser and the most current version of your operating system. Also, you should ensure that you have downloaded any available security patches.

Privacy

At Tulip World, we are proud to be your trusted gardening partner. In order to help ensure a positive experience, we use the information you provide to better serve you. When you visit our website, we collect non-personally identifiable information that web browsers and servers typically make available, such as the web address of the site you came from before visiting us, the type of browser being used, language preference, and the time of the visit. We also record which pages each visitor views on our site. This information is collected in an effort to improve our website and product offerings.

We contract with multiple third parties to help serve you, including companies that specialize in shipping, email distribution, address verification, research, website hosting, payment processing and more. Tulip World provides these companies with the minimal amount of information required to perform their services. We require these companies to also meet strict security standards.

When you navigate our website, we utilize current technology, such as cookies and beacon image files, to store identifiable information about your visit to the site. This allows us to do things like hold products in your shopping cart, remember your preferences and generally provide the best possible browsing experience. Visitors who would prefer to not have cookies set for them can set their browser to refuse cookies. The drawback to doing so is that your experience and some of the features of the website may not be available and may negatively affect your browsing experience on our website. If you choose to disable cookies and experience any trouble, please contact us so that we may help. Tulip World uses a third party service to collect information regarding consumer preferences related to our products and our website. The third party service provider may use cookies and beacon files to collect information on our website as a part of the service. If you choose to communicate with us via email or provide your email address with your order, we will record your email address. If you opt-in to receive our Customer Emails and Newsletters, we will send you regular emails that include special offers, gardening advice and announcements. You may opt-out of our emails at any time by clicking on the ‘Unsubscribe’ link at the bottom of any email. Please allow several days for this process to be completed. If you opt-out of our Membership and Newsletter emails, you may still receive email communication from us that is directly related to pending or future orders. These emails are typically to confirm an order or to provide order and shipping statuses. Tulip World will not rent, sell or trade email addresses to other companies.

If you supply us your postal address or phone number, you may receive periodic contacts from us with information on new products, special prices or upcoming events. The name and physical address that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest.